Last updated: 08/02/2024

https://www.ventura-bike.co.uk/ ('Website') is provided by Motohaus Powersports Limited ('we'/'us'/'our'). In doing so, we may be in a position to receive and process personal information relating to you. As the controller of this information, we're providing this Privacy Notice ('Notice') to explain our approach to personal information. This Notice forms part of our Terms and Conditions, which govern the use of this Website.

We intend only to process personal information fairly and transparently as required by data protection law including the UK General Data Protection Regulation (UK GDPR). In particular, before obtaining information from you (including through use of cookies) we intend to alert you to this Notice, let you know how we intend to process the information (including through use of cookies) and that we'll only process the information as permitted by law. The UK GDPR also defines certain 'special categories' of personal information that's considered more sensitive. These categories require a higher level of protection, as explained below.

Of course, you may browse parts of this Website without providing any information about yourself and without accepting cookies. In that case, it's unlikely we'll possess and process any information relating to you.

We'll start this Notice by setting out the conditions we must satisfy before processing your data. However, you may wish to start with the table at clause 4, which summarises what we intend to collect, or the table at clause 8.5, which summarises our use of cookies. The Notice also explains some of the security measures we take to protect your personal information, and tells you certain things we will or won't do. You should read this Notice in conjunction with the Terms and Conditions.

Sometimes, when you take a new service or product from us, or discuss taking a new service or product but decide against it, we might wish to provide you with further information about similar services or products by email or other written electronic communication. In that situation, we will always give you the opportunity to refuse to receive that further information and if you change your mind please let us know. We'll endeavour to remind you of your right to opt-out on each occasion that we provide such information.

1. Identity and contact details

2. When we're allowed to collect information from you
We will only collect personal information relating to you if one of the following conditions has been

satisfied:

3. How to consent

3.1 If we need your consent to collect and use certain information, we'll provide you with the opportunity to tell us that you're happy to provide that information at the point of collecting it.

4. Information we expect to collect from you

4.1 We envisage collecting the following types of information from you:

Information type

Purpose and related details

Justification

Name

• We collect this to fulfil your order

• It's necessary for the performance of a contract with you

Address

• We collect this to fulfil your order

• It's necessary for the performance of a contract with you

Phone Number

• We collect this to fulfil your order

• It's necessary for the performance of a contract with you

Email

• We collect this to fulfil your order

• It's necessary for the performance of a contract with you

Order History

• We collect this to fulfil your order

• It's necessary for the performance of a contract with you

5. Using your personal information

5.1 Data protection, privacy and security are important to us, and we shall only use your personal information for specified purposes and shall not keep such personal information longer than is necessary to fulfil these purposes. The following are examples of such purposes. We have also indicated below which UK GDPR justification applies, however it will depend on the circumstances of each case.

5.2 We will not disclose your personal information to any third party except in accordance with this Notice, and then only in one of the following circumstances:

c. Alternatively, sometimes we might consider it to be in your interest to send your information to a third party. If that's the case, we'll always ask whether you agree before sending.

6. Protecting information

7. The internet

nature of the internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

8. Cookies and other internet tracking technology

Category 1

Strictly necessary

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

We include in this category cookies that are used only for electronic communication. (The ICC doesn't refer to these cookies, but the law is the same.)

Category 2

Performance

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. This information is only used to improve how a website works.

Category 3

Functionality

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as a live chat session.

Category 4

Targeting and advertising

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

9. Your legal rights

iv. you have objected to our use of your information but we need to verify whether we have overriding legitimate grounds to use it.

10.Further information

Our use of cookies*

Example short-form notice and consent requests

Short form privacy notice

This is a summary of how we collect and deal with your personal information when you use this website. For more information about how we look after your personal information when you visit this website (wherever you visit it from), about your privacy rights and how the law protects you, it is important that you read our full privacy notice at https://www.motohaus.com/pages/privacy-policy.

We're the controller and responsible for your personal information.