Ventura Products Limited Warranty

IMPORTANT NOTICE: Please note that some jurisdictions do not permit limitations on the duration of an implied warranty or the exclusion of incidental or consequential damages. Therefore, the limitations and exclusions listed here may not apply to you. This warranty provides specific legal rights, and you may also have additional rights that vary by jurisdiction.

Warranty Coverage

Dold Industries Limited ("Dold") guarantees that this Ventura product will be free from defects in materials and workmanship under normal use and maintenance for a period of one year from the original date of purchase. If a defect arises during this period, Dold will, at its discretion, either repair or replace the product at no charge. This warranty covers the product when returned to Dold or its authorized agents with freight prepaid.

Warranty Exclusions

This warranty does not cover:

  • Products that have been altered or modified.
  • Damage or non-functionality resulting from improper installation or maintenance.
  • Normal wear and tear due to exposure to environmental factors.
  • Damage due to negligence, abuse, or accidents.

Dold is not responsible for any incidental or consequential damages that arise directly or indirectly from a defective product. Our sole responsibility is to repair or replace the defective product.

Disclaimer

This warranty is exclusive and replaces all other warranties, whether expressed or implied, including implied warranties of merchantability and fitness for a particular purpose.

How to Make a Warranty Claim

To initiate a warranty claim, please return the product to the dealer where it was purchased, along with proof of purchase. If the dealer is unable to assist, contact the Ventura distributor for your country or reach out to Dold Industries Ltd directly at:

  • Address: Dold Industries Ltd, 128-134 Maui Street, P O Box 10-393, Hamilton, New Zealand
  • Telephone: +64 (7) 849-4392
  • Facsimile: +64 (7) 849-4114
  • Email: dold@ventura-bike.com
  • Website: www.ventura-bike.com

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Trademark Information

VENTURA is the registered trademark of:

Dold Industries Limited
128-134 Maui Street, PO Box 10-393, Te Rapa, Hamilton, NEW ZEALAND
Phone: +64 7 849 4392,
Fax: +64 7 849 4114
E-mail: ventura@ventura-bike.com

The following are all trademarks of Dold Industries Limited:

  • Aerodynamic Bike-Pack System
  • Bike-Pack System
  • Bike-Pack
  • Pack-Rack
  • Sport-Rack
  • Touring-Bar
  • L-Brackets
  • Aero-Pack
  • Aero-Spada
  • Aero-Delta
  • Light-Guard
  • Custom-Made.

Specifications are subject to change without notification.