FREQUENTLY ASKED QUESTIONS
In our FAQ section, you'll find quick answers to the most commonly asked questions about Ventura Luggage. Whether you need information on shipping, returns, or product features, our FAQ is designed to provide you with all the details you need to make informed decisions and enjoy a hassle-free experience.
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Do I need L-Brackets?
Do I need L-Brackets?
Most likely, yes.
The majority of parts will be required to use an L-Bracket, you will be prompted to purchase one of these whenever you buy a part which requires them. In some instances for Pannier supports, an L-Bracket is not required however you will be prompted of this when you select the support you wish to purchase.
How long does it take to install Ventura Brackets?
How long does it take to install Ventura Brackets?
The time varies for each bike as each L-Bracket is custom designed to fit each model. Standard installation takes anywhere from 15 – 90 minutes. This includes reading the instructions, removing any bodywork (you will be presented with a warning when adding your part to the basket if this is required), and doing any moderate adjustments. If you are having a problem with the installation, please contact us.
Will the handling of my bike be affected?
Will the handling of my bike be affected?
The Ventura Bike-Pack System has been tested by independent journalists (on a race track) at speeds up to 180MPH (288KPH) with no effect on the handling. The journalist comment was, "I didn't even know it was there".
What material are the racks and brackets made out of?
What material are the racks and brackets made out of?
L-Brackets and racks are made from a Mild Steel Tubing. All L-Brackets come in a Satin Black Powder Coat Finish.
Do you offer fitments for my earlier model bike?
Do you offer fitments for my earlier model bike?
Yes. Our fitment list features many bikes dating back to the late 70s. We don’t carry these in stock but are happy to produce them. Contact us for Special Order terms and conditions. Please note that some models may have tolerances or variations between world markets, thus we cannot always guarantee a perfect fit. We will advise of any known model differences upon inquiry.
I can't find my motorcycle on your fitment list?
I can't find my motorcycle on your fitment list?
As Ventura items are fitted to bikes in New Zealand it is common that many of our fitments will have the European Model names. If you are unsure of the EU name, please give us a call and we’ll check for you.
The system does not fit every model of motorcycle. In some cases, such as with the KTM 690 SMC, it is impossible to fit a system. If the model was a USA specific model then it is unlikely that we will have a fitment. Further, some fitments are LightGuard only Fitments. These include the Aprilia Futura, BMW K1200LT, BMW R1200 RT/ST, Honda Pacific Coast, Honda GL1800 Goldwing and many others.
If you are unable to find your bike please contact us and our team will be happy to help.
Are the racks universal?
Are the racks universal?
The Ventura Sport Racks and Grab Handles are not 100% universal. There are 10 sizes of Sport Racks and 5 sizes of Grab Handles.
To find the correct part for your motorcycle, use our fitments section on this website which will redirect you to the correct part for your motorcycle.
Can the racks be used as a backrest for a passenger?
Can the racks be used as a backrest for a passenger?
NO.
Ventura Racks are intended for luggage only and not made to be used as a backrest or sissy bar. While some passengers enjoy the sense of security they offer, they are designed for luggage purposes only!
What is the weight capacity of Ventura Racks?
What is the weight capacity of Ventura Racks?
We recommended maximum weight capacity of 20 lbs for most Ventura Racks. Some racks may have a lower weight rating. Please contact us with your model and we’ll check for you!
Can the racks be turned around?
Can the racks be turned around?
It may be physically possible for the rack to be turned around but we STRONGLY ADVISE against doing this. Reasons for this include stability, bodywork clearance and model accessories.
Can I order replacement parts?
Can I order replacement parts?
Yes, you can find replacement parts and accessories here.
What rack do I need for my bag?
What rack do I need for my bag?
Each collection of bag uses a different rack to support it:
EVO - EVO Rack
AERO - Pack Rack
ASTRO - Top-Box Rack
You can also use the Sport Rack for third party luggage systems or the Grab Handle as a replacement for when you do not need a luggage rack mounted to your L-Bracket.
Can I zip multiple bags together?
Can I zip multiple bags together?
Yes.
The Aero range of packs are able to ‘zip up’ to one another. You can have a Spada/Spada Combo, a Spada/Delta, or a Delta/Delta combo. Please note that the Aero IV, V, VI, and VII will all zip together in any combination of Spada or Delta.
What capacity are the bags in gallons?
What capacity are the bags in gallons?
51 liters = 13.472 gallons [US, liquid].
45 liters = 11.887 gallons [US, liquid].
35 liters = 9.246 gallons [US, liquid].
10 liters = 2.65 gallons [US, liquid].
What are Ventura Bags made from?
What are Ventura Bags made from?
Ventura Packs are made with Kodra Fabric, a heavy duty ballistic nylon material.
They are lined with a laminated waterproof PVC backed material. With light to moderate precipitation, you should feel secure in the water resistance of the packs. However, with age and use, the water resistance may weaken. Where the material is pierced, for example along the seams, water can get in. For this reason we carry six sizes of Storm Cover for additional protection! You could also check out other fabric protectors, but check the warning labels for compatibility with fabrics.
How do I buy Ventura Products?
How do I buy Ventura Products?
The easiest way to make a Ventura purchase is through our website starting with finding the perfect bag for you.
Our intuitive system will then guide you through the process to ensure you buy the correct L-Bracket and Rack for that bag.
How can I purchase the rack without a bag?
How can I purchase the rack without a bag?
Head to our fitments page where you can find the suitable rack for your bag. Make sure to get the correct one for your bag.
You will also be prompted to purchase an L-Bracket if it is needed with your specific bike model.
How can I purchase an L-Bracket?
How can I purchase an L-Bracket?
Head to our L-Bracket search tool where you simply input your bike make and model and our website will direct you to the correct part for your bike.